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Internal communications - what's the point? Internal communication has a vital role to play in organisational management and development and should be an integral part of business planning. Effective communication between managers and staff improves staff satisfaction and the performance of an organisation, reducing the opportunity for confusion and misinterpretation of key policies and decisions.In organisations with excellent colleague communications, all staff know the objectives, vision and values of the company and what they need to do to deliver these. Monthly newsletters, team brief meetings, e-mail, the intranet, employee portals, one-to-one meetings between staff and management – these are all part of the internal communications ‘mix’. On this site, we tell you how to plan, write and edit first class internal communications that can then be used across a range of channels, from staff magazines to employee portals.
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